Syllaby Review 2026: Three Prices for One Avatar Minute

Syllaby's live pricing page puts three different prices on one minute of avatar video: its FAQ says 50 credits, the What your credits buy bar above it says 30, and a second FAQ line adds 6 credits a minute to export — 56 credits if the FAQ's own two lines are added together. A faceless minute, by contrast, is 13 credits in every place it appears. The way in is real and low: $9 a month for 100 credits, with no free plan and no free trial.

What it does well

One subscription covers most of a production line. Syllaby starts from a topic rather than a blank prompt: it researches subjects, writes scripts, generates faceless or avatar video, edits, makes thumbnails and schedules the result to YouTube, TikTok, Instagram Reels and Facebook. Around that sit AI Images, UGC Studio, Clipping Studio, Music, an AI Podcast module, POV Videos, B-Roll and URL to Video; AI Avatars 2.0 takes either a preset avatar or your own likeness, and Voice Clone and Character Consistency are included. There is an API at api.syllaby.io/v2, an official MCP server callable from Claude or Cursor, and iOS and Android apps. For a solo operator or a small team that is four or five subscriptions folded into one account.

The cheapest finished format is genuinely cheap, and it is the one rate the page agrees with itself about. Faceless Video: 13 credits per 1-minute video appears in the pricing FAQ, the What your credits buy bar and the tier table — three statements, one number, which is precisely what cannot be said of the avatar rate that decides this review. Exporting is free too: Exporting a Faceless Video: There is no charge for exporting after editing. On that basis Starter’s 100 credits buy about 7 faceless videos a month and Premium’s 5,000 about 384, the figure the vendor prints for itself.

The yearly discount is real, and here the badge does not oversell it. 1 − 24.67 ÷ 29 = 14.9%, 1 − 66.33 ÷ 78 = 15.0% and 1 − 130.08 ÷ 153 = 15.0% (all calculated), against an Annually Save 15% badge. Plenty of pricing pages fail this check; this one passes it.

The price per credit falls with every tier, and the page’s own row recomputes exactly. Starter $0.090, Basic $0.058, Standard $0.052, Premium $0.031 — each precisely the monthly price divided by that tier’s monthly credits: 9 ÷ 100, 29 ÷ 500, 78 ÷ 1500, 153 ÷ 5000. Starter to Premium cuts the unit cost to a third, so the top tier is a volume decision rather than a vanity upgrade.

The engines are aggregated rather than in-house. The homepage selector lists 16 video models: Veo 3, Veo 3 Fast, Veo 3.1 and Veo 3.1 Fast; Seedance Pro, Seedance 1.5 Pro, Seedance 2, Seedance 2 Fast and Seedance 2 Mini; Kling 2.6 Pro, Kling 3.0 Omni and Kling O1; Grok Imagine Video; Minimax Hailuo and Minimax Hailuo 2.3; and Happy Horse. That is a hedge against one engine aging badly, and a better model can be adopted without changing tools or rebuilding a workflow. The pricing page lists a much shorter set — see the sixth drawback below.

Scheduling and publishing are not rationed by tier. Posts you can schedule and How far ahead both read Unlimited on every tier, including the $9 Starter. Most products in this category make scheduling the upgrade lever; here the cheapest plan can still fill a content calendar, and only the credit balance behind it constrains the output.

API and MCP start at $29, not at the top. API access reads None only on Starter and Included from Basic upward, and the official MCP server means the same pipeline can be called from Claude or Cursor. Comparable tools often hold the API back until a mid or top tier, so the placement is generous — with the flip side that the real minimum for automation work is $29, not $9.

Reach is not gated either. 24 languages, multiple aspect ratios, an Unlimited video length line in the every-tier inclusions, direct publishing to YouTube, TikTok and Meta (Instagram Reels and Facebook), and native iOS and Android apps. Two qualifiers belong with that: publishing to Instagram needs a Professional or Business account linked to a Facebook Page, and Google is used for keyword and question research rather than as a publishing destination.

The independent record is thin, but it is not uniformly hostile. Low scores cluster on billing and cancellation rather than on output, as the last section shows. On the other side, G2 shows 4.8 from 47 reviews, 45 of them 5★; one long 5★ review records support restoring lost credits and more (they quickly credited me for lost credits and even gave me extra); and a beginner’s 5★ note reads It's okay. For a beginner, this will allow you to decide what you want. — while observing in the same review I found character consistency was an issue. Also there was no motion, only still image. Rick Hawley (16 April 2026, 5★) forgot to cancel and was auto-charged five times before support resolved it, and Ashley (10 April 2026, 5★) reports reaching over a million views.

Pricing: five tiers, and the credit maths

Plan, 13 Oct 2026	Monthly	Billed yearly	Yearly total	Discount	Credits / month	Price per credit
Starter	$9	not offered	—	—	100	$0.090
Basic	$29	$24.67	$296	14.9%	500	$0.058
Standard	$78	$66.33	$796	15.0%	1,500	$0.052
Premium	$153	$130.08	$1,561	15.0%	5,000	$0.031
Done For You	$699	monthly only	—	—	5,000	—

Above the grid, Enterprise is Custom and routed to sales. Every figure in the Discount column is calculated here as 1 − yearly ÷ monthly, and every figure in the last column is the monthly price divided by that tier’s monthly credits. Both reconcile — which is worth stating plainly, because the section after this one shows what happens when a page does not.

Starter cannot be billed yearly, and it is the only tier that simply loses unused credits. The Unused credits roll over row is headed Not live yet; the Starter cell reads None while Basic, Standard and Premium read When live, and a help-centre article states flatly that credits do not roll over to the next month. Do not read When live as “supported”. Starter also lacks Characters, voice clone and API access, which makes $29 the real minimum for character consistency or automation.

Annual billing offers a second, larger configuration above Basic. Basic at 12,000 credits is listed at $45.08/month — $541 a year, a $95 saving — and Standard at 24,000 credits at $86.67/month, $1,040 a year, a $184 saving.

The annual view mislabels its own credits, which is the easiest way to misread the page. Switch the grid to annual billing and the credit figures become 12-month totals — 6,000 / 12,000 / 18,000 / 24,000 / 60,000 — while Basic and Standard keep a CREDITS A MONTH label over them; only Premium is relabelled CREDITS A YEAR. Those are yearly totals and must never be read as a monthly allowance. The published monthly credits are the 100 / 500 / 1,500 / 5,000 above.

Done For You is a different product, not a bigger plan. $699 a month, monthly billing only, 5,000 credits, and it replaces your existing plan rather than stacking on it: the credits go on roughly 30 done-for-you posts, with one specialist matched to your niche, a monthly strategy call and an end-of-month report, checked out through Stripe. If the intention is to keep generating in the app, that tier is not an upgrade path. Open the live pricing page and move between the monthly and annual toggles — the annual grid is the one that relabels its credits.

One avatar minute, three published prices

This is the finding that decides the purchase, and it is not a rounding argument. Three statements sit on the same pricing page:

1. The page FAQ, under How Are Credits Charged?, reads: Avatar Video: 50 credits per 1-minute video.
2. The What your credits buy bar on that same page lists Avatar video at 30.
3. The same FAQ, one line later, adds a separate charge: Exporting an Avatar Video: 6 credits for every 1 minute of video.

Take the FAQ at its word and one minute of avatar video costs 50 credits to generate plus 6 to export — 56 credits (calculated here from the page’s own two lines). The bar directly above says 30. The page does not reconcile them, and it concedes the general problem in writing: While we strive for accuracy, there may be slight discrepancies in calculations.

For an avatar-led buyer the gap is not academic. At 30 credits a minute, Premium’s 5,000 credits cover about 166 avatar minutes a month; at the FAQ’s 56, the same balance covers about 89 (both calculated). That is the difference between two products’ worth of output from one subscription, and it is decided by which number on the page is the real one.

The faceless rate is the control that makes this testable. Faceless Video: 13 credits per 1-minute video appears in the FAQ, in the What your credits buy bar and in the tier table, and all three agree. Where the page is consistent it can be budgeted against; where it is not, the buyer finds out which figure applies.

The meter charges whole minutes, rounded up. The FAQ states it plainly: Charges are based on whole minutes. For example, a video that is 5 minutes and 13 seconds will be charged as 6 minutes (6 × 13 = 78 credits). A 5-minute-13-second faceless video therefore costs 78 credits rather than the 65 a per-second reading suggests — a 20% surcharge for 13 seconds (calculated). On the 13-credit faceless rate that is a rounding error; on a 50-credit avatar rate the same rule is worth far more.

What to know before you buy, and what to do. The point is not to guess which of the three prices is correct but to make the account answer: budget from the faceless rate, because 13 credits a minute is the one figure stated identically in three places; generate one short faceless video and read the deduction the account actually records against the predicted figure; only then pick a tier. Avatar video — the format the page prices three ways — should stay out of any batch until its real unit cost is confirmed on your own account. Check the live credit table against the formats you actually intend to produce.

No free trial — and the refund answers do not agree

The pricing page’s own FAQ is unambiguous: No. There is no free trial. You can start on the lowest plan and change or cancel it at any time. The same FAQ states There is no free plan, and the cheapest item on the page is the $9 Starter. Both of the usual ways to evaluate software before paying are therefore closed, and the only route in is a paid month.

The page’s own browser title has not caught up. It still reads Syllaby Pricing: Plans From $29/mo, Free Trial Included — advertising a trial the FAQ denies, and quoting a starting price of $29 when the lowest tier on the page is $9. The help centre also still carries an article about a 7-day free trial (is-there-a-free-trial) that asks for card details up front.

That mismatch is not only a documentation problem, because it is what one buyer says she walked into. On Trustpilot, Charmané Ackerman (US, 29 April 2026, 1★) writes: Signed up for the free trial premium version and put in my credit card as requested. They don't allow you to use their free trial version plan that you sign up for. Instead they provide you with 50 credits and call it a day. Bait and switch tactic. That is one buyer’s allegation, not an established fact about how the company operates — but it is the same mismatch between the advertised trial and the FAQ, seen from the paying side.

Four official positions on refunds, none of them agreeing

Document	Date printed on it	What it says
Pricing page FAQ	current	you are eligible to request a refund within 30 days from the date of payment
Help-centre refund article	current	While paid subscription fees are generally non-refundable, we're more than happy to refund any unused credits remaining in your account within the first 30 days of your subscription. and You'll usually see your refund processed within 14 days.
Terms & Conditions §7	Rev. 03/02/2026	Services are not eligible for Refund. Services can be canceled at any time at your convenience.
Help centre / older revision	Rev. 08/17/2023	A full refund within 7 days — and only if not a single credit has been used

All four are the vendor’s own pages, and they cannot all govern one payment. The tightest is the Terms, which refuses refunds on services outright with no window and no conditions. The loosest is the pricing FAQ, which invites a request within 30 days. Between those two positions sits the entire value of a refund. Note what the middle two actually promise: the current help-centre article refunds unused credits inside 30 days, not the subscription fee, and the oldest version requires that not one credit has been used. Conditions, not guarantees.

The contract says what happens on the way out. §12 states You may cancel your subscription renewal either through your account settings page or by contacting the Company. You will not receive a refund for the fees you already paid for your current subscription period and you will be able to access the website until the end of your current subscription period. §11 states that At the end of each period, your subscription will automatically renew under the exact same conditions unless you cancel it or the Company cancels it. Cancellation keeps access to the end of the paid period; an un-cancelled renewal takes the next payment automatically.

One historical complaint on this front was fixed. On 13 October 2024 a user reported on the vendor’s Featurebase board that cancelling cost them premium resources immediately; on 23 December 2024 Syllaby replied that cancellation now leaves the app and already-generated videos accessible, and the item is marked Completed.

What to know before you buy, and what to do. Buy monthly while the refund question is open — a monthly subscription carries a two-week decision window of its own, whereas a yearly one hands the money over first and asks later. Before paying, ask in writing which of the four positions applies to your account and keep the reply; a written answer is the only version that survives a later disagreement, and it is the difference between relying on the FAQ’s 30 days and being bound by the Terms’ none.

Who should not buy Syllaby

Where this sits against the alternatives

Tool	Entry price as displayed	Free tier	How it differs from Syllaby
Fliki	Standard $28 per user per month (monthly view), 180 credits	Yes — 3 credits a month, 720p, watermarked	The closest positive competitor: script to voiced or avatar video, with roughly 3,000 Trustpilot reviews behind it
HeyGen	Creator $29 a month, 600 credits	Yes — 3 videos a month, up to 1 minute	Avatar-first, 175+ languages, and a far larger review base
Opus Clip	Starter $12 a month (struck through from $15), 150 credits	Yes — 60 credits a month, watermarked, not exportable after 3 days	A long-to-short clipper rather than a generative faceless tool
Creatify	Starter $39 a month, 100 credits	Yes — 10 credits a month, watermarked	UGC ad avatars from 300 to 1,500 AI actors; Pro includes 5 seats
Pictory	Starter $25 a month — the page opens with the yearly toggle already on, so this is the yearly-equivalent figure	Not verified	Script to video; its monthly rate was not verified and is not quoted here
Descript	Hobbyist $16 per user per month — the page reads Saving up to 35% over monthly plan, so this is most likely the yearly rate	Yes — 60 minutes a month	Editing and transcription first, generation second

The structural difference is the free tier. Almost everything in that table offers a real free plan and Syllaby offers none, so the cheapest way to find out whether it fits is a $9 month. That changes the risk profile more than the price tag does, because the money is spent before any of the credit arithmetic above can be tested. Against it, Syllaby’s distinctive feature is consolidation — topic research, scripting, faceless generation, avatar generation and scheduling in one subscription rather than across four or five point tools, with API and MCP access from the second tier.

On ownership specifically, the useful contrast is a vendor whose contract goes the other way: Synthesys ownership terms assign generated content to the customer with no copyright claim from the vendor, the opposite of the clause above. For a second read on price against output in this category, see how Zebracat meters its plans and what Panda Video charges — all three were read the same way, from first-party pricing pages and contracts rather than from operating the products.

What was checked, and what was not

Every figure here was read on 13 October 2026: the pricing page in a browser, in both billing modes and in its raw page source (where the commented-out annual card for Starter and the annual credit labels are visible); the Terms and Conditions, including the §7 refund, §11 renewal, §12 cancellation and §26 ownership clauses; the pricing FAQ and the help-centre refund and cancellation articles; Trustpilot; G2; and Reddit. Every percentage, per-credit figure and coverage estimate above is calculated here from those published numbers.

What this review does not claim, on purpose: no account was created, so nothing here describes the product from inside or the credit meter in a live account; nothing was purchased, so no tier was used and no claim about billing behaviour in practice is made beyond what the published documents say; and no video was generated, so this is not a judgement of output quality, likeness fidelity, motion, render speed or support. The test that matters most — whether the meter deducts 13 credits for a faceless minute, and what it deducts for an avatar minute — needs a paid account and was not run.

Reddit produced no citable first-hand feedback beyond a single thread. Searches across several wordings returned mostly university syllabi — course outlines, not this product. The one usable item is a post titled stay away from syllaby in r/generativeAI, dated 23 June 2026, with 2 upvotes and 5 comments, one of which is the board’s automated bot. Two upvotes is not a sample of any user base, and nothing here should be read as “Reddit users complain”; it is simply the only first-hand account in public. The poster’s words, misspellings kept and marked [sic]:

kept giving me errors when I tried to cancel my subscription. then I went to chat, they confirmed they would cancel it. I got emails saying the charge was declined, and then today I was actually charged the 153 USD. … I had about 4000 credits left, thought I cancelled, and then they chargre [sic] me today after cancelling through chat for another 153$. while also sating [sic] to proccess the refund they would take back my other 4000 credits. Stay away.

A second user replied: True, I am charged too, when I tried to cancel my subscription there is no proper customer service. I am unable to access my account. … It just feels like a scam. The vendor’s CEO answered in the same thread from u/syllaby_io: Hi everyone! I'm Austin, the CEO of Syllaby. I am so sorry for this and created this account to respond! Please email me directly and we'll get this resolved for you! That reply is why this section does not end on “the company ignores complaints”.

Trustpilot is not one number: it moved while being read. On 13 October 2026 the .com page showed 72 reviews and 3.7, the vendor profile on the .ca mirror 65 reviews and 4.3, and another reading that day 85 reviews and 3.6 — a score floating between 3.5 and 4.3 on a sample of dozens, which is itself the finding. The platform’s labels add Hasn't replied to negative reviews and This company hasn't invited customers recently, so reviews may not be representative. The low-score theme is billing and cancellation, not output: Sheina Winsbacher (US, 28 November 2025) writes The customer service bot drove me in circles. I had to restart the chat four times; a review titled Product was fine, cancelling was crazy says to cancel, I had to have an extensive conversation with their bot and even confirm 3 times before I could finally cancel; and Luke Carlmain (GB, 27 August 2026) writes took £26 and I can't even cancel it through. The contact details they provide it keeps saying server error.

G2 tells the opposite story: 4.8 from 47 reviews, 45 of them 5★ and one 1★. Its extracted drawbacks are all about the meter rather than the video — Credit System Issues (9), Credit Issues (8), Limited Credits (6), Software Bugs (4), Cost Issue (3) — and its own summary reads some users note that the credit system can be confusing at times. A 4.8 against 3.5–4.3, from samples of 47 and a few dozen, is a disagreement about sample size as much as about the product: Syllaby’s Trustpilot holds dozens of reviews where Fliki’s holds roughly 3,000, and on G2 HeyGen shows 1,973 and VEED 2,187. The Syllaby tool page carries the tiers, scores and short version.

Frequently asked questions

How much does Syllaby cost?

$9 a month for Starter (100 credits), $29 for Basic (500, or $24.67 billed yearly at $296), $78 for Standard (1,500, or $66.33 at $796), $153 for Premium (5,000, or $130.08 at $1,561) and $699 for Done For You (5,000 credits spent on roughly 30 done-for-you posts). Enterprise is priced by sales. No free plan, no free trial, no yearly billing on Starter.

How many credits does a video cost?

13 for a faceless minute — the same figure in the FAQ, the credits bar and the tier table, which is why it is the rate to budget from. A one-minute avatar video is 50 credits in the FAQ and 30 in the credits bar, plus 6 a minute to export. Whole minutes round up: 5 minutes 13 seconds bills as 6.

Is there a free trial or a free plan?

No to both. The pricing page’s own FAQ says No. There is no free trial. You can start on the lowest plan and change or cancel it at any time., and the cheapest tier is the $9 Starter. The browser title and a help-centre article still mention a 7-day trial, but the FAQ and the price grid govern.

Can I get a refund?

The vendor’s documents disagree: the pricing FAQ invites a request within 30 days from the date of payment, the current help-centre article refunds unused credits inside 30 days, Terms §7 says Services are not eligible for Refund. and the oldest revision allows 7 days with zero credits used. Ask in writing which applies, and stay monthly while the question is open.

Who owns the scripts and videos I generate?

Not you. The Terms state that for scripts or videos produced, you do not retain ownership as the scripts and videos generated are products created by our platform and therefore fall under our copyright, then add that we do not restrict the use of the script or videos generated — use is permitted, ownership is not transferred. Paid ads and client delivery normally need only the former.

Do unused credits roll over?

Not yet, on any tier: the Unused credits roll over row is headed Not live yet, the Starter cell reads None, Basic, Standard and Premium read When live, and a help-centre article states that credits do not roll over to the next month.

Which tier should a first-time buyer choose?

Starter at $9 monthly, because nothing above it can be justified until the credit rate is confirmed on a live account. Basic at $29 if character consistency, a voice clone or the API is needed. Premium only once volume is known, since $0.031 a credit is a third of Starter’s $0.090.

Those four dimensions average 3.875, which rounds to the 3.9 this review carries. Features scores 4.5 for the breadth of the bundled pipeline and the 16-model selector; ease of use 4.0 because the published credit tables contradict each other and the annual grid mislabels its own figures; value 4.5 because 13 credits a faceless minute is genuinely cheap, unlimited scheduling is on the $9 tier, and Premium’s unit cost is a third of Starter’s; support 2.5 because four refund documents disagree, the theme of the negative reviews is cancellation and billing, and the platform itself flags that the vendor has not replied to negative reviews.

The bottom line

Syllaby bundles more of the production line into one subscription than most tools in its category, and the parts that can be checked do check out: research through to scheduling in one account, 24 languages, unlimited scheduling on every tier including the $9 one, API and MCP access from $29, a genuine 15% annual discount that survives being recomputed, and a faceless rate of 13 credits a minute that appears in the same form in all three places the page states it. For anyone whose work is faceless short-form volume, that is a strong and predictable offer.

What holds the score at 3.9 is the pricing page’s relationship with its own numbers. One minute of avatar video is 50 credits in the FAQ, 30 in the credits bar, and 6 more to export — 56 by the FAQ’s own addition — and the page concedes in writing that its calculations may be slightly off. Four vendor documents give four answers on refunds, with the operative Terms refusing them on services. The browser title still sells a free trial the FAQ denies, and no free plan exists at all, so the cheapest way to learn how the meter behaves is a paid $9 month. And the copyright in generated scripts and video stays with the vendor: usable, but not owned. The four dimensions average 3.875; 3.9 is the risk-adjusted score, awarded for buyer risk rather than for how pleasant the product looks on paper.

• Start at $9, monthly, and reconcile the meter before upgrading. Produce one short faceless video, read the credits actually deducted against the predicted 13 a minute, and only then decide whether to move up a tier. Keep avatar video out of any batch until its real unit cost is confirmed on your own account.
• Get the refund position in writing before paying. Ask which of the four published answers applies to your account, keep the reply, and stay on monthly billing while the question is open — a monthly plan carries its own exit, a yearly one does not.
• Choose the tier by capability, not by credits. Character consistency, a voice clone and the API all start at $29 Basic, and Premium’s $0.031 per credit only pays off at volume. If the work has to be owned rather than used, price an alternative first: the Terms here keep the copyright.

Prices and terms were read on 13 October 2026, and every percentage, per-credit figure and coverage estimate above is calculated here from the vendor’s own published numbers. No account was created, nothing was purchased and no video was generated. Verify the live pages before paying. See the live pricing.